Thank you for your donation. We hope you are happy with your gift. However, if you are not completely satisfied with your gift for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at mail@thekingdomofheaven.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
The Kingdom of Heaven
Attn: Returns
RMA #
2807 Allen St. #2184
Dallas, TX 75204
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $5.00 will be deducted from your return to cover shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
● __________
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Extra guidelines
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
mail@thekingdomofheaven.com
